The staff were very friendly and helpful, the store was laid out in an easy to understand way that helped me find what I was looking for quickly, and they had very reasonable prices.
My if you can't find it elsewhere, look here place. Great service from employees. I really need to start looking here first
If you're looking for liquid hide glue, come here first. After visiting 4 other, larger, stores in my search for liquid hide glue, I finally found it here.
Normally a great place but i went in there today looking for a HIGH QUALITY flashlight...they directed to towards a display full of lights. I couldnt get any lights to work and when i asked for help, i was told to hang on...i waited for 9 minutes and finally asked someone else who said "hang on"..i went to the register and the had a lady come over to help me, she went and put batteries and a "500 LUMEN light"...this thing was not bright enough to show up on the floor but my 150 lumen light that i had with me DID show up on the floor. The lights were seriously misrepresented as far as lumens go. She told me to go up front and look at the ones near the area where they install screens (which by the way, they are backed up for 2 weeks on getting a screen fixed)...anyway, some guy wearing a gray jacket was walking by me and i asked if he worked there ...he says "WHAT"..."WHAT DO YOU NEED!!!!!!!!!!!" ...i told him that i wanted to see a flashlight but they were held onto the display pegs with magnetic locks so he grabs the package and tries to rip if it half to get if off the peg, eventually he just tears the peg out of the rack and says "HERE". So I'm standing there with a flashlight hooked to the display peg....i said what am i supposed to do with this? He takes it back, sticks the peg in the rack and walks away. I ended up with yet another employee who shows me flashlights that will put out 350 lumens if you use a L-ion battery that they DO NOT CARRY?!?!?! Gee, thats nice, sell me a light that i cant use because it takes a battery you dont carry. You know what WESTLAKE..you're already about 5 minutes away from going out of business because of places like LOWES, HOME DEPOT and WALMART...you might wanna try taking care of your customers, especially ones who spent $1200 on STIHL tools and was looking to dump nearly $50.00 on a FLASHLIGHT!
Nice little store, don't understand why it doesn't open before 7:30 am. Contractors sit in front of it waiting for it to open.. Paint department with Ken is great.
Location was a 5....now its a 1. Sorry, rude staff will not get you 5 stars. Goodbye Westlake.....Hello LOWES!
I'll make sure to stop here first the next time I'm looking for something lawn or home related.
Westlake Ace Hardware 026 is a US Hardware Store based in Topeka, Kansas. Westlake Ace Hardware 026 is located at 5001 SW 29th St, Topeka, KS 66614, USA.
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