I bought a Lenovo Thinkpad from The Computer Store in the summer of 2015. I had had some problems with my other computers, and talked with the sales person at TCS extensively about whether the Thinkpad would have the same problem.
I would like to say out of the thousands of VERY HAPPY customers we have, we love you and THANK YOU for being understanding that we are human and not perfect. I am glad you are our customers and we will bend over backwards for you.
Not only does it interfere with Internet Explorer, but it CANNOT BE REMOVED FROM THE COMPUTER.
But they didn't tell me about the severe and insoluble problems that are widely encountered with Lenovo.
Experienced & knowledgeable.
I ended up breaking one of the clips + rear fascia on my laptop. The Computer Store took great care of me, at an affordable price. It took 3 days for parts to come in, and roughly 3 hours for the repairs itself. Very satisfied and if I ever need computer services again I'll return.
I am Jim Driggers and have owned The Computer Store for over 13 years and my IT consulting company for 15 years now. I want to respond to the negative reviews.
They are good for parts and computer help and needs. I personally like they parts they sell.
There is a reason we have been in business in Topeka longer than any other Computer store, because we provide the best service we can and we love our customers and always bend over backwards for them.
As far as my initial experience in the store, I felt at the time that they did an excellent job.
Enough said, if you stop in the Computer Store, please know we will help you in any way that is a reasonable request for any problem.
I think it is interesting how the bad reviews on here have not came to me or my manager personally to resolve their problem before leaving a bad review.
Saying that, by reading the negative one stars on here it is obvious that only the customers that wont listen to us or will create their own problems then blame The Computer Store are the ones that like to write negative reviews.
Lenovo interferes with the functioning of Internet Explorer. (I don't know about other browsers for sure, but my experience there has not been good either.)
So what good is a nice salesman, if he is selling an inferior and unfixable product?
Try searching online for "How to stop Lenovo from interfering with Internet Explorer." What you will find is, there is no way to do this. Engineers are searching for a solution; so far, nothing.
The Computer Store is a US Electronics Store based in Topeka, Kansas. The Computer Store is located at 2001 SW Gage Blvd, Topeka, KS 66604, USA.
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