Took our 70 lb. Golden Retriever in for trim and toe nails. They did an amazing job for a very fair price. They were gentle and patient. Highly recommend them.
Good variety for pets. Clean store. Friendly staff.
Talked to the GM while he was working with another employee. He stopped what he was doing and took a sincere interest in my concerns. Made some recommendations that weren't the most expensive and showed me some other deals they have running. Him and the other employee didn't pressure or try to sale anything. They addressed my concerns and showed me what was best for my dog and not for their bottom line. Way to go PetSmart, you have a couple of good employees here.
They gave me online price for dog food I bought. Saved a few bucks. Nice of clerk to look it up. I hate using their website. It's not user friendly and very slow.
They're friendly enough, but the grooming department sucks. Mind you my dog is a short haired well behaved senior dog. I wanted to get her nails trimmed, ears cleaned, and a basic bath. Well they talked me into this top dog add on for an additional $20 some dollars consisting of a nail filing and teeth brushing. So I go to pick her up and she doesn't even smell clean. I pet her and a huge dust storm of white dog hair goes flying signifying to me that she wasn't even brushed after her bath, she still had brown eye discharge on her face, and one of her nails was bleeding. I was completely disappointed. All that for $50 some dollars. I can't say I'll be going back.
Petsmart is a US Veterinary Care based in Topeka, Kansas. Petsmart is located at 2020 SW Westport Dr, Topeka, KS 66604, USA.
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